RKP Shipping Policies

Shipping Charges:

Our shipping charges are based on a percentage of the order subtotal.
  • Shipping costs are 5% of the subtotal for orders to the Greater Toronto Area - Postal Codes starting with M or L
  • Shipping costs are 7% of the subtotal for orders to the rest of Ontario, Quebec, Atlantic Provinces, Prairie Provinces, BC, Northwest Territories, Yukon, Nunavut
  • There is a minimum shipping charge of $25
All orders shipped to schools require a signature to confirm that all boxes have arrived as listed on the bill of lading. RK Publishing cannot be held responsible for shortages once a shipment has been signed for.

Return Policy:

Returns are accepted within 30 days of the invoice date on materials that have not been stamped or used. Upon receipt of the returned items a credit memo will be issued minus a 15% re-stocking fee. Return shipping costs are the responsibility of the customer. Returns are accepted at our distribution centre by a National courier only.

On-line Orders:

All on-line orders must be paid with a credit card, Visa/MasterCard/Amex. No orders may be picked up from our distribution centre.