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General Support

General & Website Support

The LEADER in French as a Second Language Learning

Get technical help, find your sales rep, or get more info on resources.

FAQ 

1. How do I know what the right resource is for me?
2. How do I buy an online licence?
3. Why does my Je lis, je lis ! Online login not work on the store page?
  • Store accounts are separate from the resource logins. Create a store account at this link: Click Here
  •  
4. I just placed an order online and I can’t access the resource.
  • Login details will be provided once the order is processed, typically within 24 hours.
5. How do I find my area Sales Representative?
  • To contact your area sales representative, please follow the link: Click Here
6. I can’t login to one of your online resources
  • Forgot password? Proceed to the resource login page and click “Forgot Password”. Click Here
  • Forgot Username? Contact support. Click Here
  • Your account may not yet be activated. Login details will be provided once the order is processed, typically within 24 hours. Click Here
7. Still need help?

RK Publishing is a premier resource for Canadian French books.

RK PUBLISHING INC.
3089 Bathurst St., Suite 308
Toronto, ON M6A 2A4 Canada
Customer Service: 416-785-0312 or 1-866-696-9549
Email: info@rkpublishing.com

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